Here at Matrix Smart Locks we offer FREE shipping on all orders anywhere throughout Australia.
Order Confirmation
Once an order is finalised you will receive an email from us at Matrix Smart Locks confirming your order.
Order Shipment
Once an order has been place, the order will be shipped from our Matrix Smart Locks headquarters in Adelaide South Australia within 1-2 business days.
All orders will be shipped to you via Australia Post.
Tracking Orders
All orders have the option of tracking notification, sent to you via Australia Post to keep you up to date with the whereabouts and deliver dates of your item(s)
Damages
Please take the time to look over your item(s) to make sure there has been no damages to your item(s) in the shipping process.
If you do notice any damages to your item(s) please take some photos and send an email to us at support@matrixsmartlocks.com explaining the situation.
